培训经理-主管手册

TOC \o "1-3" \h \z HYPERLINK \l "_Toc54410837" 开场白 PAGEREF _Toc54410837 \h 3 HYPERLINK \l "_Toc544

................................................................................................... 3 开场白 Chapter 1 ............................................. 4 培训成功的首要条件 A ................................................................................................................. 4 培训的六个关键环节 B .............................................................................................................. 5 千万别学老太大炒股票 C ................................................................................. 5 天鹅往往被第一头勇敢的癞蛤蟆吃掉！ D ..................................................................................................................................... 6 培训宝鉴 ...................................................................................................................................... 6 讨论思考题 Chapter 2 ............................................. 7 培训失败的三个陷阱 B2 .......................................................................................................... 8 陷阱：三方期望值过高 C3 .......................................................................................................... 9 陷阱：员工的逆反心理 D .................................................................................................................................... 10 培训宝鉴 .................................................................................................................................... 10 讨论思考题 Chapter 3 .......................................................... 11 培训的必备基础 A .................................................................................................................... 11 三件必备基础工作 B ................................................................................................................ 11 认识培训的真正价值 C ................................................................................................................ 12 培训有效的必要条件 D .................................................................................................................................... 12 说服上级 E .................................................................................................................................... 13 发动员工 F ..................................................................................................................................... 15 培训宝鉴 .................................................................................................................................... 15 讨论思考题 Chapter 4 ........................................................... 16 培训的策划 A .................................................................................................................... 16 培训是需要策划的 B ............................................................................................................ 16 认清需要的绝对必要性 C ........................................................................................................................ 17 认清需要的方法 D .................................................................................................................... 17 委托专业培训机构 E ................................................................................................................................. 18 圆满的策划 F ..................................................................................................................................... 18 培训宝鉴 .................................................................................................................................... 18 讨论思考题 Chapter 5 ............................................... 19 培训的组织与实施 A .................................................................................................................... 19 执行的极端重要性 B ............................................................................................................................ 19 执行中的误区 C .................................................................................................................................... 20 执行技巧 D ........................................................................................................................ 20 准备充分的资料 E ..................................................................................................................................... 21 找对讲师 F ............................................................................................................................. 21 开发内部讲师 G ............................................................................................................................ 21 紧急事件处理 H .................................................................................................................................... 22 培训宝鉴 .................................................................................................................................... 22 讨论思考题 Chapter 6 ....................................... 23 培训效果的评估与总结