Business+English-telephoning商务英语+商务电话会议+电话沟通

Business EnglishTalking on the telephone can be difficult for a couple of reasons. First of all, you

Business English Talking on the telephone can be difficult for a couple of reasons. First of all, you can't see the person you're talking to, so you can't see his or her body language and "read" his or her face. Talking on thephone also requires its own special set of words and phrases. Here’s ahelpful reference chart that will help you speak on the telephone phone with confidence in business and personal situations. We hope you'll find this helpful. Now if you can only find somebody to pay for your cell phone bill you'll be all set! ESL Telephone Talk SITUATION EXAMPLES Introducing When calling ageneral number:- May Ispeak with Marina yourself.Phr Smith?- Hello, this is John Block calling for Marina Smith.- ases to use Is Marina Smith in?(informal) when you When the person answers the call directly:- Hi Marina, it’s place the John calling.- Good afternoon, Marina. This is John Block call. from ABC company calling. Answering For calls to your direct line:- Good morning, this is the Marina.- Good afternoon, XYZ firm. How may Ihelp you?- phone.There Marina speaking.- XYZ firm, Marina speaking. are many For calls to your direct line, when the person asks for you different by name:- Speaking (caller says: “Is Marina there?” and